REFUND POLICY

Clear guidelines on cancellations, withdrawals, and service fees.

Non-Refundable Services

Due to the nature of digital intellectual property and live market data, the following services are strictly non-refundable once purchased or accessed:

Trading Signals & Subscriptions Access to our private channels provides immediate value via real-time data. All monthly or annual subscription fees for signal services are final.
Mentorship Programs Mentorship involves the dedicated time of our analysts and proprietary educational materials. Once a session has been booked or course materials accessed, no refunds will be issued.

Portfolio Capital & Deposits

We distinguish between "Service Fees" and "Investment Capital." Your deposited capital remains yours.

Refundable / Withdrawable

Any capital deposited into your Managed Portfolio account is fully withdrawable at any time. This is not a "refund" but a withdrawal of your own equity. You may request to close your account and withdraw 100% of your remaining balance minus any trading losses incurred.

Profit Splits & Performance Fees

Performance fees (e.g., the 50% profit split) that have already been deducted from profitable trades are considered "services rendered" and are non-refundable.

Processing Timelines

Withdrawal Requests: Requests to withdraw portfolio capital are processed within 24-48 business hours.

Cancellations: You may cancel signal subscriptions at any time to prevent future billing. The service will continue until the end of the current billing cycle.

If you have questions regarding this policy, please contact support@nhesttrading.com before making a purchase.